{"id":170,"date":"2023-02-23T11:57:51","date_gmt":"2023-02-23T09:57:51","guid":{"rendered":"https:\/\/microaktiv.com\/\/?page_id=170"},"modified":"2023-02-23T12:21:46","modified_gmt":"2023-02-23T10:21:46","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/microaktiv.com\/nl\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

Overzicht<\/strong><\/p>\n

Ons restitutie- en retourbeleid duurt 30 dagen. Als er 30 dagen zijn verstreken sinds uw aankoop, kunnen we u geen volledige of gedeeltelijke terugbetaling of omruiling aanbieden.<\/p>\n

Om in aanmerking te komen voor een retourzending, moet uw artikel ongebruikt zijn en zich in dezelfde staat bevinden als waarin u het heeft ontvangen. Het moet ook in de originele verpakking zitten.<\/p>\n

Om uw retourzending af te ronden, hebben we een ontvangstbewijs of aankoopbewijs nodig.<\/p>\n

Terugbetalingen<\/strong><\/p>\n

Zodra uw retourzending is ontvangen en ge\u00efnspecteerd, sturen we u een e-mail om u te laten weten dat we uw geretourneerde artikel hebben ontvangen. We zullen u ook op de hoogte stellen van de goedkeuring of afwijzing van uw terugbetaling.<\/p>\n

Als u bent goedgekeurd, wordt uw terugbetaling verwerkt en wordt binnen een bepaald aantal dagen automatisch een tegoed op uw creditcard of originele betaalmethode toegepast.<\/p>\n

Te late of ontbrekende terugbetalingen<\/strong><\/p>\n

Als je nog geen terugbetaling hebt ontvangen, controleer dan eerst nogmaals je bankrekening. Neem dan contact op met je creditcardmaatschappij, het kan even duren voordat je terugbetaling officieel wordt gepost. Neem vervolgens contact op met uw bank. Er is vaak enige verwerkingstijd voordat een terugbetaling wordt geboekt. Als je dit allemaal hebt gedaan en je terugbetaling nog steeds niet hebt ontvangen, neem dan contact met ons op via info@microaktiv.com<\/a>.<\/p>\n

Verkoop artikelen<\/strong><\/p>\n

Alleen normaal geprijsde artikelen kunnen worden terugbetaald. Uitverkoopartikelen of speciale aanbiedingen kunnen niet worden geretourneerd.<\/p>\n

Omruilen of retourneren<\/strong><\/p>\n

We vervangen alleen artikelen als ze defect of beschadigd zijn. Als je het product wilt retourneren of omruilen voor hetzelfde artikel, stuur ons dan eerst een e-mail (info@microaktiv.com<\/a>) met de reden hiervoor samen met duidelijke foto’s van het eventuele defect en na onze bevestiging stuur je het artikel op.<\/p>\n

Verzending<\/strong><\/p>\n

Om uw product te retourneren, dient u uw product te versturen naar:<\/p>\n

QM Environmental International B.V.<\/strong><\/p>\n

Henricuskade 123A<\/strong><\/p>\n

2497 NB Den Haag<\/strong><\/p>\n

Nederland<\/strong><\/p>\n

U bent verantwoordelijk voor het betalen van uw eigen verzendkosten voor het retourneren van uw artikel. Verzendkosten worden niet gerestitueerd. Als u een terugbetaling ontvangt, worden de kosten van de retourzending in mindering gebracht op uw terugbetaling indien wij deze betaald hebben.<\/p>\n

Afhankelijk van waar u woont, kan de tijd die nodig is voordat uw geruilde product u bereikt, vari\u00ebren.<\/p>\n

U kunt overwegen een traceerbare verzendservice te gebruiken of een verzendverzekering af te sluiten. We kunnen niet garanderen dat we je geretourneerde artikel zullen ontvangen.<\/p>\n

Hulp nodig?<\/strong><\/p>\n

Neem contact met ons op via info@microaktiv.com voor vragen over terugbetalingen en retourzendingen.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-170","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy - MicroAktiv<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/microaktiv.com\/nl\/refund_returns\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy\" \/>\n<meta property=\"og:url\" content=\"https:\/\/microaktiv.com\/nl\/refund_returns\/\" \/>\n<meta property=\"og:site_name\" content=\"MicroAktiv\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100089514366245\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-23T10:21:46+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MicroAktiv\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minuten\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/microaktiv.com\\\/nl\\\/refund_returns\\\/\",\"url\":\"https:\\\/\\\/microaktiv.com\\\/nl\\\/refund_returns\\\/\",\"name\":\"Refund and Returns Policy - 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