{"id":5283,"date":"2023-02-23T11:57:51","date_gmt":"2023-02-23T09:57:51","guid":{"rendered":"https:\/\/microaktiv.com\/politica-de-reembolso-e-devolucao\/"},"modified":"2023-04-28T15:24:24","modified_gmt":"2023-04-28T13:24:24","slug":"politica-de-reembolso-e-devolucao","status":"publish","type":"page","link":"https:\/\/microaktiv.com\/pt-pt\/politica-de-reembolso-e-devolucao\/","title":{"rendered":"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p><strong>Vis\u00e3o geral<\/strong><\/p>\n<p>Nossa pol\u00edtica de reembolso e devolu\u00e7\u00e3o dura 30 dias. Se 30 dias se passaram desde a sua compra, n\u00e3o podemos oferecer a voc\u00ea um reembolso total ou parcial ou troca.<\/p>\n<p>Para ser eleg\u00edvel para uma devolu\u00e7\u00e3o, seu item deve estar sem uso e nas mesmas condi\u00e7\u00f5es em que voc\u00ea o recebeu. Tamb\u00e9m deve estar em sua embalagem original.<\/p>\n<p>Para concluir sua devolu\u00e7\u00e3o, exigimos um recibo ou comprovante de compra.<\/p>\n<p><strong>Reembolsos<\/strong><\/p>\n<p>Assim que sua devolu\u00e7\u00e3o for recebida e inspecionada, enviaremos um e-mail para informar que recebemos o item devolvido. Tamb\u00e9m o notificaremos sobre a aprova\u00e7\u00e3o ou rejei\u00e7\u00e3o do seu reembolso.<\/p>\n<p>Se voc\u00ea for aprovado, seu reembolso ser\u00e1 processado e um cr\u00e9dito ser\u00e1 automaticamente aplicado ao seu cart\u00e3o de cr\u00e9dito ou m\u00e9todo de pagamento original dentro de um determinado n\u00famero de dias.<\/p>\n<p><strong>Reembolsos atrasados \u200b\u200bou ausentes<\/strong><\/p>\n<p>Se voc\u00ea ainda n\u00e3o recebeu um reembolso, verifique sua conta banc\u00e1ria novamente. Em seguida, entre em contato com a administradora do cart\u00e3o de cr\u00e9dito, pode demorar um pouco para que seu reembolso seja lan\u00e7ado oficialmente. Em seguida, entre em contato com seu banco. Muitas vezes, h\u00e1 algum tempo de processamento antes que um reembolso seja postado. Se voc\u00ea fez tudo isso e ainda n\u00e3o recebeu seu reembolso, entre em contato conosco pelo e-mail <a href=\"mailto:info@microaktiv.com\">info@microaktiv.com<\/a>.<\/p>\n<p><strong>Vender itens<\/strong><\/p>\n<p>Somente itens com pre\u00e7os regulares podem ser reembolsados. Itens de venda ou ofertas especiais n\u00e3o podem ser devolvidos.<\/p>\n<p><strong>Troca ou devolu\u00e7\u00e3o<\/strong><\/p>\n<p>S\u00f3 substitu\u00edmos itens se estiverem com defeito ou danificados. Se pretender devolver ou trocar o produto pelo mesmo artigo, primeiro envie-nos um e-mail (<a href=\"mailto:info@microaktiv.com\">info@microaktiv.com<\/a>) com o motivo juntamente com fotos n\u00edtidas do poss\u00edvel defeito e ap\u00f3s a nossa confirma\u00e7\u00e3o envia o artigo.<\/p>\n<p><strong>Despacho<\/strong><\/p>\n<p>Para devolver seu produto, voc\u00ea deve enviar seu produto para:<\/p>\n<p><strong>QM Environmental International B.V.<\/strong><\/p>\n<p><strong>Henricuskade 123A<\/strong><\/p>\n<p><strong>2497 NB Haia<\/strong><\/p>\n<p><strong>Os Pa\u00edses Baixos<\/strong><\/p>\n<p>Voc\u00ea \u00e9 respons\u00e1vel por pagar seus pr\u00f3prios custos de envio para devolver seu item. Os custos de envio n\u00e3o s\u00e3o reembols\u00e1veis. Se voc\u00ea receber um reembolso, o custo do frete de retorno ser\u00e1 deduzido do seu reembolso se o pagarmos.<\/p>\n<p>Dependendo de onde voc\u00ea mora, o tempo que leva para o produto trocado chegar at\u00e9 voc\u00ea pode variar.<\/p>\n<p>Voc\u00ea pode querer considerar o uso de um servi\u00e7o de remessa rastre\u00e1vel ou adquirir um seguro de remessa. N\u00e3o podemos garantir que receberemos o item devolvido.<\/p>\n<p><strong>Preciso de ajuda?<\/strong><\/p>\n<p>Entre em contato conosco em info@microaktiv.com para perguntas sobre reembolsos e devolu\u00e7\u00f5es.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5283","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.0 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o - MicroAktiv<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/microaktiv.com\/pt-pt\/politica-de-reembolso-e-devolucao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o\" \/>\n<meta property=\"og:url\" content=\"https:\/\/microaktiv.com\/pt-pt\/politica-de-reembolso-e-devolucao\/\" \/>\n<meta property=\"og:site_name\" content=\"MicroAktiv\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=100089514366245\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-28T13:24:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@MicroAktiv\" \/>\n<meta name=\"twitter:label1\" content=\"Tempo estimado de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/microaktiv.com\\\/pt-pt\\\/politica-de-reembolso-e-devolucao\\\/\",\"url\":\"https:\\\/\\\/microaktiv.com\\\/pt-pt\\\/politica-de-reembolso-e-devolucao\\\/\",\"name\":\"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o - 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